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How to set up digital banking

Through online banking services and apps you can get access to a range of services and features to help you manage your money. They’re available any day of the week and at any time – giving you access and control of your money whenever you need.

Register for mobile and online banking

Register for online banking

Already registered, but forgotten your details?

Register for mobile and online banking in one go

If you’re not yet a mobile and online banking customer, follow our easy step-by-step guide to get started. You’ll need your telephone banking security number and either your account details or credit card number. 

How it works

1. Download our mobile banking app

Open the app on your device, then read and accept the terms and conditions.

2. Register

雅博体育appSelect ‘Register for mobile and online banking’ to start registration.

3. Verify your identity

雅博体育appConfirm your date of birth, telephone banking security number and your account details or credit card number.

4. Set up your log on details

You'll also be asked to create your security questions.

Your registration is now complete and you're ready to activate your Digital Secure Key with your log on details. Select ‘Continue to log on’ and follow the prompts to activate. If you need help with activating your secure key, click here

If you’re already registered for online banking:

You can use our mobile banking app with your log on details for online banking. Simply download the app, accept the terms and conditions and select 'Log on'.

Downloading our mobile banking app

Our mobile banking app is currently available on:

  • Apple devices with an operating system of iOS10.3 or higher
  • Android phones with an operating system of 5.0 or higher

Explore more about mobile banking

Register for online banking

If you’re not yet an online banking customer, follow our easy step-by-step guide to get started.

雅博体育appYou’ll need:

  • your telephone banking security number
  • either your account details, credit card number or InvestDirect account number

How it works

1. Register

Click on the red button above, then read and accept the terms and conditions.

2. Verify your identity

雅博体育appConfirm either your account details, credit card number or InvestDirect account number. Then confirm your date of birth and your telephone banking security number.

3. Set up your log on details

You'll also be asked to create your security questions.

4. Select Secure Key

If you need help with activating your Secure Key, click here

Need to reset your details?

If you're already registered for online banking and you’re locked out or have forgotten your log on details, we can help. Our interactive step-by-step guide will get you back online quickly and easily.

If you’re using an Android phone or tablet, please open our guide with Adobe Acrobat to activate the interactive features.

Reset your details (PDF, 466KB)

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